Root Cause Analysis

Course Title:  Root Cause Analysis  

Course length 6 Hours

Maximum number to attend 12 Delegates

Root Cause Analysis training will highlight how to apply the appropriate tools in the process of Root Cause Analysis and enable you to develop the necessary skills to support your organisation to identify and control Root Cause problems as well as manage them successfully.

Obtaining a Root Cause Analysis training shows that you can pinpoint the causes of events and provide instant corrective actions before they have an impact on other processes, systems, or people.

Learning Outcome & Assessment Criteria

Introduction

Introducing Root Cause Analysis including a brief history.

Problem solving Teams.

Who should investigate?

Systems and Processes

Discuss process models.

Understand process controls and failures.

Investigating Problems

Getting started with RCA

Identifying the incident to investigate

Incidents and Accident Investigation

Gathering the evidence

Systematically analysing the information

Identifying what went wrong, contributory factors and the root cause.

Understanding how to use key RCA tools

Making Improvements

Implementing changes, improvements, and solutions.

Guidance on effective action plans

Preventing recurrence

Scenario based course work

All those attending will undertake group work.

At the end of the training session, there is a written assessment to evidence the learning of the attendees.