Course Title: Root Cause Analysis
Course length Full Day
Maximum number to attend, priced per delegate, please call 01376 573999 for additional delegates
Root Cause Analysis training will highlight how to apply the appropriate tools in the process of Root Cause Analysis and enable you to develop the necessary skills to support your organisation to identify and control Root Cause problems as well as manage them successfully.
Obtaining a Root Cause Analysis training shows that you can pinpoint the causes of events and provide instant corrective actions before they have an impact on other processes, systems, or people.
Learning Outcome & Assessment Criteria
Introduction
Introducing Root Cause Analysis including a brief history.
Problem solving Teams.
Who should investigate?
Systems and Processes
Discuss process models.
Understand process controls and failures.
Investigating Problems
Getting started with RCA
Identifying the incident to investigate
Incidents and Accident Investigation
Gathering the evidence
Systematically analysing the information
Identifying what went wrong, contributory factors and the root cause.
Understanding how to use key RCA tools
Making Improvements
Implementing changes, improvements, and solutions.
Guidance on effective action plans
Preventing recurrence
Scenario based course work
All those attending will undertake group work.
At the end of the training session, there is a written assessment to evidence the learning of the attendees.